Terms and Conditions

Website usage terms and conditions

Introduction

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Greenwood Organics relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The term Greenwood Organics or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website whose registered office is Spring Farm, Elland, HX5 0TQ.

The term ‘you’ ‘your’ ‘customer’ refers to the user, buyer, or viewer of our website.

This website is where you can browse and purchase our skincare products.

This website and its content is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.

Advice Before Placing An Order

Greenwood Organics is a skincare company.

This website is for buying products intended for personal use, under no circumstances should products be purchased to be sold on.

The content of this website is not medical advice but for general information only. It is not intended to diagnose, prescribe or replace the advice of professionals.

It is your responsibility to seek the advice of a professional before using any products that may interfere with drugs or medical conditions.

Our products are developed and blended by us, and licensed to Greenwood Organics. We reserve the right to change the formulations from time to time.

We always advise that you do a patch test before using a new skincare product.

To do this apply a small amount of the product into the inside of your elbow, or behind your ear and leave for 24 hours, if a reaction occurs wash from the skin and stop using.

We offer free samples to trial some of our products. We reserve the right to refuse samples to those whom we have previously sent them to.

You are responsible for choosing to use our range of skincare and deciding if it is suitable for your needs, all our ingredients are listed, if you require further information please contact us at info@greenwoodorganics.co.uk

We reserve the right to vary these terms and conditions from time to time. Such variations will become effective immediately upon publishing the new terms and conditions on this website. By continuing to use this website you will be deemed to accept all such variations.

Ordering & Buying Skincare Products

To order a product you will need to follow the ordering procedures. Details of our prices for the Products and payment and delivery options are displayed on our website.

We accept payments in English pounds via debit and credit cards, these payments and details are handled through a secure credit card payment system.

Prices for products may change from time to time. The price of any Product is the price at the date and time of your order.

We try to ensure that the prices displayed on our website are accurate. We will inform you if a Product’s correct price is higher than that stated in your order and you may cancel the order and decide whether or not to order the product at the correct price.

The price is inclusive of UK taxes.

The price does not include delivery costs. (unless otherwise stated)

We are entitled to refuse any order placed by you. If your order is accepted, we will confirm your order by email to the e-mail address you have given us. The order will then be fulfilled by the date set out in the Confirmation or set out in the Delivery & Returns section.

You undertake that all details you provide to us for the purpose of purchasing Products which may be offered by us will be correct, that the credit or debit card, or any electronic cash, which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any goods or services.

Delivery & Returns

We will make all reasonable efforts to deliver goods within the time specified in the delivery information on this website but we do not accept liability for any failure to deliver within that time caused by any third party, or adverse weather conditions.

Unless otherwise stated you are responsible for all delivery costs. Information about our delivery charges are on the Delivery section of this website.

Deliveries will be made via Royal Mail or another parcel carrier.

If there is a discrepancy between the calculated and the actual shipping price, we reserve the right to quote the customer a new delivery price before sending the order. The customer is free to cancel their order at this point if they do not wish to accept the new charge.

For information on our returns policy see the Delivery & Returns page on this website

Greenwood Organics and this website is based in England and these terms and conditions are governed by the laws of Englland and wales.

Contact Details

Greenwood Organics, Spring Farm, Johns Lane, Elland, HX5 0TQ, West Yorkshire.

info@greenwoodorganics.co.uk